Strong analytical and troubleshooting skills Understanding of call routing in a Genesys environment -Įxperience developing healthcare applications. ![]() Rational Application Developer (RAD) 7.5 or higher. Speech Recognition Grammar development (GRXML). The successful candidate will possess strong written and verbal communication skills and will work closely with business, IT staff and management to deliver voice self-service applications that meet the needs of our business partners. This position is for an IVR Developer with experience developing dynamic speech-enabled VXML applications for the healthcare industry.Ĭandidates must have experience with integrating to backend host systems via MQ, JDBC, HTTP and screen-scraping (host emulation). We have the following exciting opportunity with our client:
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